Why an account?

Why should you create an account? Creating an account has many benefits. You remember your account information so you can order easier next time (you do not need to enter your data again). You can check order history and hereby re-download and / or print invoices, your can compose your favorites list of products, manage coupons, enter multiple delivery addresses, and much more. Registered customers of Soul Art Design receive unique benefits to purchasing products through discounts.

Creating an account is free and easy. Here is a brief description of how you create an account:

There are two ways to create an account:

1) Click on "My Account" and then a login screen opens. Here you can enter your email address under the text "CREATE AN ACCOUNT". Then click on the "Create An Account" button. You get on the next page where you enter the required information, click on "Register" and your account has been created. You will be redirected to your own account page and it allows you to enter your address and other information.

2) Upon payment of an order, you can also create an account. Here you will find under the heading "1 Account" an opportunity to create an account. Click the button "Create account", then you come to the next page and fill in the requested information.

* The personal data are not used, without the express permission of the customer, for any other purpose than completing the order.

How do I log in?

If you have created an account you can login by standing left of the screen on the icon of a person or by clicking on the "My Account" button. Enter your registered email address and your password. You can also login at the checkout procces at "1. Account". Under "Already registered" you will find the "Click here" button.

What do I do if I can not log in?

If you can not login then this may be because you are using an e-mail address that is not registered or the password is incorrect. What do you do if you forget your password? Please click on the link "Forgot your password?". This links you to the next page. Here you can fill in your registered e-mail address and send.

If the e-mail address is correct you will receive the following message:

A confirmation email has been sent to your address:

An e-mail will be sent to the registered e-mail address with the name of the registered. If you have not received this e-mail, check whether this might end up in the spam box. Following confirmation of this e-mail you will receive an e-mail, on the name of the registered, with new credentials as a link to reset your password and a temporary password. You can change this temporary password into "My Account" in "My personal data".

Is your e-mail address incorrect you will receive the following message:

THERE IS 1 ERROR
  1. There is no account registered for this email address.

This means you are not registered with us at this e-mail. Then check if you have other possible e-mail addresses. Soul Art Design can not help you out in connection with the privacy and security of the account.