FAQ Catergory

Shipping costs within the Netherlands?

We can send your order in different ways, depending on the weight, and if it is mailboxpost or parcel. If you make an order and add your shippingaddress, the webshop shows you the different shipping options and the costs. In the Netherlands we handle mailbox and parcel with track & trace and an order of €50,00 or more will be send without paying shippingcosts and with a track & trace.

The shipping rates include 21% VAT.

Shipping outside the Netherlands?

We ship worldwide. For the delivery of the order outside the Netherlands, we can send your order in different ways; our rates depends on weight and destination. At the checkout of your order, the shipping costs are automatically calculated based on the shipping address in your shopping cart. Please note that each country has his own rules. The customs may charge additional fees upon delivery. The options shipping outside the Netherlands are: Mailbox with track & trace and parcel with track & trace, so you can track your order at any time.

EUR 1 Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, United Kingdom, Sweden

EUR 2 Bulgaria, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Slovakia, Czech Republic

EUR 3 Albania, Andorra, Bosnia and Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, Channel Islands, Kosovo, Croatia, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City, Belarus, Switzerland

World Aruba, Australia, Bonaire, Saba and St. Eustatius, Brazil, Canada, China, Curacao, Hong Kong, Israel, Japan, Morocco, New Zealand, Russia, St. Maarten, Suriname, United States, South Africa

Delivery time in the Netherlands?

We will of course try to provide the order ASAP. Products that are in stock we aim to deliver to you within 5 days. Products that are not available will take more time and we will keep you informed.

delivery time outside the Netherlands?

Outside the Netherlands, other delivery times apply and vary by country. All orders outside the Netherlands are sent with a Track & Trace code. This allows you to track the package and see what the expected delivery time will be.

Track & Trace?

Track & Trace is a convenient way to track your shipment. This way you can see where your order is and when it is offered. If you want to read more about this, click here for the link

Track my order?

If your order is shipped, you will receive a confirmation with the mention of the Track & Trace code. With this code, go to the website